Do you love working with content creators and helping them grow their businesses? Are you curious and eager to use your storytelling and communication skills to bring inbound prospects into the Raptive family? Join us as an Inbound Creator Growth Representative, where you will serve as the primary point of contact for creators who are exploring partnerships with Raptive. You’ll nurture inbound leads, answer questions, offer best-in-class industry advice, and spark excitement about the possibilities our platform unlocks.

In this role, you will guide creators through the onboarding journey—from the moment they apply to the moment they sign on with us. If you’re passionate, enthusiastic, and energized by the opportunity to help independent creators thrive, this role is for you!

What you’ll be doing:

• Build Rapport & Tell the Raptive Story
  • Quickly develop authentic connections with creators through phone calls, video chats, and email communication.
  • Uncover the unique challenges of each creator and tailor your message to speak directly to their needs and goals.
  • Share success stories and relevant case studies to illustrate how Raptive supports creators of all sizes and niches.
• Engage & Educate Prospective Creators
  • Act as a trusted advisor, providing insights on digital media trends, SEO, social platforms, and monetization strategies.
  • Offer clear, concise, and engaging explanations of Raptive’s offerings, benefits, and unique value proposition.
• Guide the Onboarding Process
  • Address inquiries on platform features, contractual details, and operational onboarding steps.
  • Collaborate with internal teams (onboarding, operations, support) to ensure a smooth introduction to the Raptive network.
• Maintain High Energy & Passion
  • Convey genuine enthusiasm for creator success and the broader creator economy—fostering a supportive environment that resonates with applicants.
  • Keep creators excited about the journey from initial conversation to live partnership.
• Provide Market Feedback & Insights
  • Document common questions, feature requests, and market trends; share these with product, marketing, and leadership to help refine messaging and solutions.
  • Act as the voice of inbound leads, advocating for improvements that enhance the creator experience.
• Achieve & Exceed Onboarding Goals
  • Consistently meet or surpass monthly and quarterly team targets for qualified leads converted into Raptive partners.
  • Proactively identify potential roadblocks for prospective creators and work to find effective resolutions.

The skills and experience you bring to the job:

• Passion for the Creator Economy
  • Prior content creation experience or a deep personal interest in blogging, YouTube, TikTok, or other creator platforms.
  • Genuine curiosity and excitement about helping independent creators grow and succeed.
• Excellent Communication & Storytelling
  • Ability to build rapport quickly, uncover needs, and articulate how Raptive’s solutions can address creators’ unique challenges.
  • Comfort with phone, video, and email engagement.
• Customer-Focused & Empathetic
  • Skilled at active listening, guiding prospects through questions, concerns, and aspirations.
  • High emotional intelligence—able to connect authentically and offer personalized advice.
• Organized & Detail-Oriented
  • Strong at managing a fast-moving inbound pipeline, including tracking leads, follow-up dates, and next steps in Salesforce and Zendesk.
  • Adept at balancing multiple priorities and delivering timely responses.
• Industry Knowledge
  • Basic understanding of digital advertising, SEO, social media platforms, and the broader internet publishing landscape.
  • Ability to keep up-to-date on trends that impact content creators (algorithm changes, monetization strategies, new platforms).
• Collaborative Mindset
  • Comfortable partnering with cross-functional teams to create the best experience for incoming leads.
  • “All-hands-on-deck” mentality—ready to jump in wherever needed to ensure creator success.
• Preferred Qualifications
  • 2+ years of customer success, inbound sales, or account management experience (in any digital media or SaaS environment) is a plus.
  • Familiarity with marketing automation platforms and CRM tools, including Salesforce, SalesLoft, and Zendesk.

Why Join Raptive?

• Impact: Shape the journey for creators who are eager to join our network—your engagement will directly influence their decision to partner with us.
• Culture: Work at a Fortune 100 Best Place to Work, known for an inclusive environment that fuels both personal and professional growth.
• Growth: Develop valuable skills in inbound sales, storytelling, and the growing creator economy, setting you up for success in a dynamic industry.
• Support: Collaborate with a passionate team of experts and executives committed to your development and to the mission of a diverse, open internet.

About Raptive 

Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet. Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands.  We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. To date, Raptive has paid over $2.5 billion to thousands of independent creators. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2023-2024.  

The base salary range for this position is $90,000-$110,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range.

For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.

Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.